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Published By: Thomson Reuters     Published Date: Jul 30, 2018
Law firms are – or should be – rethinking the way they approach the delivery of legal services and leveraging service providers to achieve the efficiency their clients are demanding. According to the Alternative Legal Service Study, 51% of law firms report using an Alternative Legal Service Provider (ALSP) such as a managed review provider for at least one type of service today. And the use among law firms is set to grow dramatically in the next five years.
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firm, demand, clients, legal, services, thomson, reuters
    
Thomson Reuters
Published By: Akamai Technologies     Published Date: Jul 02, 2018
Gartner named Akamai a Leader in their 2017 Magic Quadrant for Web Application Firewalls. A web application firewall is an essential element in your defense against application-layer attacks, which pose an ever-greater threat to productivity and security. The Akamai approach to WAF combines: An anomaly detection model A repeatable testing framework to measure effectiveness Threat intelligence to identify the latest threats A cloud platform for global scale Managed security services to help organizations better protect their websites and web applications over time
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Akamai Technologies
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: SolarWinds MSP     Published Date: Jan 25, 2017
An MSP Guide to Selling IT Security will give your organization new insight into selling IT security services to your customers and a path to becoming a modern Managed Services Security Provider (MSSP).
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solarwinds, msp, it security, mssp, managed services security provider
    
SolarWinds MSP
Published By: SolarWinds MSP     Published Date: Jan 25, 2017
Take a look at our E-book “How to Price managed Cloud Services,” to discover how you can use the cloud to your advantage. Learn how you can use an a la carte pricing model to bundle more services and drive more value for your customers and for your business. You can add a personal touch for your customers that no other IT service provider can give them – support, service and help when they need it.
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solarwinds, msp, managed cloud services, cloud
    
SolarWinds MSP
Published By: Cisco EMEA Tier 3 ABM     Published Date: Mar 05, 2018
Enterprise IT is changing. It’s evolving from a rigid, static, manually configured and managed architecture to one where connectivity is dynamic, application services are on demand, and processes are automated. Enterprise networking is evolving along with IT. This has been evident in the past several years in initiatives such as enterprise digitization and as-a-service consumption models, as well as their enablers, including BYOD, IoT and cloud. Add to this, all of the security implications of each initiative. The evolution of IT requires a network that evolves along with IT’s changing requirements – a network that continuously adapts to ever-changing security threats, and evolving digitization, mobility, IoT and cloud requirements.
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networking, enterprise, architecture, applications
    
Cisco EMEA Tier 3 ABM
Published By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
To better understand how companies are finding the unique, hybrid cloud architectures that best meet their needs, we interviewed executives at companies that had reduced or changed their use of managed or cloud IaaS or that chose to avoid the public cloud in the first place. These companies include retail, social media, healthcare, financial services, and public sector companies. Some of these companies were born in the cloud while others transitioned from traditional IT infrastructures. Company sizes ranged from 300 employees to more than 300,000.
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it infrastructure, operations professionals, digital experience, time to resolution, cloud, iaas
    
Hewlett Packard Enterprise
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn
Published By: OpenText     Published Date: Mar 02, 2017
Market-leading research group Ovum recently conducted a comparison of B2B integration managed services providers. Get your copy for a full vendor comparison and see why OpenText™ is positioned as the leader in B2B integration managed services.
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ovum report, b2b integration, managed services, edi solutions
    
OpenText
Published By: OpenText     Published Date: Mar 02, 2017
Leave it to the experts to manage your EDI for you, so you can focus on your business. Read about the benefits of B2B managed services in this white paper.
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b2b integration, document exchange, edi, erp, b2b managed services
    
OpenText
Published By: SAP     Published Date: Nov 16, 2017
Explore how SAP HANA Enterprise Cloud empowers business and IT operations to unlock the full value of the SAP HANA platform in the cloud. See how our end-to-end, privately managed cloud solution delivers a comprehensive, coordinated application landscape and suite of managed services.
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SAP
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
A related recent development in the data center is converged infrastructure (CI). Instead of the traditional silo deployment approach to storage, compute, and network resources, all infrastructure elements are delivered and managed in a single environment, providing virtualized access to business services in an efficient manner. This is particularly suitable for cloud-based delivery models. However, since CI achieves lower costs through optimization of data center resources, it can be effective for all IT organizations, regardless of the way in which the services are managed or presented.
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Dell and Nutanix
Published By: IBM     Published Date: Sep 27, 2011
Take a look at this summary which reveals that companies who have implemented comprehensive B2B Integration programs are reaping huge benefits!
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supply chain visibility, network intelligence, data management, b2b integration, b2b collaboration, managed services, cloud computing, social supply chain
    
IBM
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Be confident that you are measurably improving operational efficiency and reducing costs for your business by initiating a best-practices document performance management system with proven methodologies and tools
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Discover how your business can institute an effective management strategy to reduce costs, increase productivity and manage document related risks by outsourcing your document process management function.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Managed print services have been proven to drive cost savings as much as 10-30 percent over traditional approaches as well as increase efficiency, security and sustainability across your business.
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print management, business process outsourcing, business performance management, managed print services, business imaging, document and print management, business management, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 28, 2013
Organizations across a variety of industries are leveraging some of the essential components of records management, such as document imaging, to succeed in today’s competitive business landscape.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 28, 2013
Effective records management programs mitigate records compliance risk, leverage proven technology, gain more control over its information assets, improve operational efficiency and offer the ability to continuously improve.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management
    
Canon Business Process Services
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Organizations are running their business on exponentially more data, created by more users, from different devices, and through different IT services and digital processes. While some data growth is fueled by new applications, it also arrives increasingly from non-traditional IT sources, including digital media, machines, and edge devices. Edge IoT devices are generating a massive amount of data that must be managed, monitored, stored, and analyzed. Deciding where to perform each of these functions is critical to supporting new data-driven global business services and processes. This blueprint from HPE Pointnext, the Services division of HPE, is based on real-world experiences from many customers across a range of industries on how to leverage flash storage modernization.
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Hewlett Packard Enterprise
Published By: Secureworks     Published Date: Nov 11, 2016
This paper outlines the discrete layers and levels of a world-class security organisation and programme, and how organisations can take advantage of services from SecureWorks to support their progress toward worldclass status.
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managed security services, security, secureworks, threat and vulnerability management, security, security architecture, cyber security
    
Secureworks
Published By: Secureworks     Published Date: Nov 11, 2016
This paper sets out five major areas of focus for the practical CISO.
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managed security services, ciso, security, risk management, security, threat and vulnerability management
    
Secureworks
Published By: Secureworks     Published Date: Nov 11, 2016
This paper takes an in-depth look at the true costs — both short and long term — of a data breach, and provides steps and tips that executive teams and security leaders can use to determine and reduce the true cost of a data breach.
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managed security services, data breach, security, hackers, security, threat and vulnerability management, cost
    
Secureworks
Published By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
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managed security services, cybersecurity, issps, security, threat and vulnerability management
    
Secureworks
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