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Published By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Businesses in every sector are increasingly reliant on applications to handle everything from back-end operations to the delivery of new products, services, and customer experiences. That is why infrastructure system availability and the elimination of unplanned downtime are more important than ever before. Recent research has shown that the average cost of an hour of downtime is about half-a-million dollars,1 and this will only increase with the continued digitization of industries.
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Hewlett Packard Enterprise
Published By: Juniper Networks     Published Date: Mar 27, 2018
In our 40-criteria evaluation of data center hardware platforms for software-defined networking (SDN), we identified the nine most significant players — Alcatel-Lucent Enterprise, Arista Networks, Extreme Networks (which recently acquired Brocade Communications System’s data center networking business), Cisco Systems, Cumulus Networks, Dell, Huawei, Juniper Networks, and Pluribus Networks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations professionals (I&O) make the right choice.
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Juniper Networks
Published By: Rackspace     Published Date: Mar 28, 2018
Building a cloud operations team isn’t a new concept. But what if you need to build an operations team from the ground up for your applications that are running on Google Cloud Platform? Over the course of eight years at Rackspace, I’ve had the opportunity to build operations teams that have supported thousands of customers. When given the opportunity to build out a new operations team focused on managed services for Google Cloud Platform, I knew we needed to approach things a little differently.
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Rackspace
Published By: Rackspace     Published Date: Mar 28, 2018
Many businesses want to realize the power of Google Cloud Platform (GCP) without having to incur the challenge and expense of managing it themselves. Some businesses lack the technical expertise or capacity to operate cloud infrastructure, tools and applications while others may have the ability but choose to maintain focus on their core business. Many larger businesses are on a multi-phased journey to the cloud, requiring transition and management services that can adapt to an evolving set of needs. Rackspace Managed Services for Google Cloud Platform is the answer for businesses facing these challenges. As Google’s first Premier Managed Services Partner, Rackspace blends technology and automation plus human expertise to deliver ongoing architecture, security and 24x7x365 operations backed by GCP-certified engineers and architects.
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Rackspace
Published By: Rackspace     Published Date: Apr 17, 2018
Read this blog to see how larger enterprises are modernizing their infrastructure. Specifically, three tips to reduce risk and complexity that accompanies such efforts: Adopt tooling and prioritize automation Make sure operations has a seat at the table Adapt and update IT policies While those might sound obvious, it’s remarkable how many organizations attempt short cuts that almost inevitably lead to early failure. Read this blog to learn more!
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Rackspace
Published By: Rackspace     Published Date: Apr 17, 2018
Controlling cloud costs is a leading challenge for enterprises at each stage of their cloud journey. Fortunately, companies utilizing a public cloud can benefit from the strategic partnership between Google and Rackspace. Google Cloud Platform is a state-of-the-art, cost-friendly public cloud, and Google has selected Rackspace as its first managed services provider for GCP, based on Rackspace’s vast cloud expertise and dedication to a fanatical customer experience. With Managed GCP by Rackspace, companies can maximize their cost savings on Google Cloud while also saving on hiring, training and retaining top talent to operate their cloud operations. In this post we will focus on the ten most significant cost-saving opportunities.
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Rackspace
Published By: Carbon Black     Published Date: Apr 10, 2018
With breaches today often going undetected for months or years, many organizations must now accept the very real possibility that intruders have already compromised their systems, regardless of the organization’s security posture. Today, compromises are measured in minutes and the speed of response is measured in days. Enterprises the world over are realizing that to close the gap, they need to evolve their security operations from being a largely reactive unit (waiting for alerts that indicate a threat) to being proactively on the hunt for new attacks that have evaded detection. When an incident does occur, the speed of your response will dictate the extent to which you can minimize the impact. In the case of a malicious attack, it takes on average over 7 months to identify a breach, and nearly two and a half additional months to contain the incident. Every second counts, and while the clock is ticking, the cost of the breach is rapidly increasing as well. Breaches that take over 3
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Carbon Black
Published By: NetApp     Published Date: Mar 06, 2018
This Hyper Converged Infrastructure solution brief describes the key benefits of NetApp's next generation HCI solution including enterprise scale, efficient storage architecture, trustworthy data services, and IT operations transformation.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: MobileIron     Published Date: Apr 11, 2018
The enterprise landscape has changed dramatically with the influx of millennials — and their preferred devices — into the workforce. As a result, Macs that were once limited to mostly niche usage are now rapidly expanding their enterprise footprint. These devices require the same level of security and oversight that organizations apply to all of their other devices. Otherwise, the risk of leaving Macs either unmanaged or secured by point products creates security gaps that can leave the enterprise open to cyberattacks and compliance violations. The good news is, MobileIron makes it easy to secure Macs the same way all other devices in the enterprise are managed. No integrations, additional training, or learning curves are involved. The time has come for a modern approach to Mac management that is seamless for end users, improves operational efficiency, and simplifies IT operations across the entire device lifecycle. MobileIron makes it all possible.
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macos, modern, work, era, devices, workforce, organizations
    
MobileIron
Published By: Mimecast     Published Date: Apr 13, 2018
On the 13th February 2017, the Privacy Amendment (Notifiable Data Breaches) Act was passed in the Australian Parliament, introducing a mandatory notification regime. This bill commences on the 23rd February 2018 and will require organisations to notify data subjects and regulators in the event of an “eligible” data breach. An “eligible data breach” will occur where: ? There is unauthorised access to, or unauthorised disclosure of, the information; and ? A reasonable person would conclude that the access or disclosure would be likely to result in serious harm to any of the individuals to whom the information relates The amended legislation provides greater clarity to Australian citizens about the privacy of their personal information and will affect Australian companies as well as international organisations with Australian operations. It also means that businesses must carefully think about the practical issues related to data breach responses and the disruptive consequences of any un
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Mimecast
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: Group M_IBM Q1'18     Published Date: Feb 28, 2018
Attend this webinar to hear how a Fortune 500 company is accomplishing their goal of transforming their IT operations.
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it operations, ibm, oracle, sap
    
Group M_IBM Q1'18
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
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customer, service, operations, optimization
    
LogMeIn
Published By: Avi Networks     Published Date: Mar 07, 2018
"Maximizing Operational Efficiency and Application Performance in VMware-Based Data Center Some of the most common challenges in VMware-based virtual data center environments include: - Lack of visibility into applications and end-user experience - Complex and error-prone operations - High capital and operational costs Review our solution brief to learn how the Avi Controller, the industry’s first solution that integrates application delivery with real-time analytics, is able to solve these challenges."
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Avi Networks
Published By: Progress     Published Date: Mar 26, 2018
Digital transformation has changed the face of business across the globe. New digital technologies— specifically, mobile devices—are opening new avenues for companies to engage their prospects and manage their operations with greater effectiveness and efficiency. However, in the healthcare space, the response to these technological innovations has been reserved. While it’s undeniable that digital transformation could bring great change to the healthcare space just as it has in other industries, obstacles like regulatory compliance and rigid systems of record discourage the adoption of new tools and technology. This has led to frustration from all sides of the healthcare ecosystem. Many people are accustomed to using intuitive digital applications in their everyday lives, so when healthcare applications deliver archaic user experiences, everyone is left wanting more. Patients and members want applications that enable them to manage their health more easily. Providers want to provide new
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Progress
Published By: Optymyze     Published Date: Feb 05, 2018
The best sales teams have strong leaders who exercise control and use their experience to set a strategic direction, to inspire and coach sales reps individually. But keeping the team on track and focused on winning it’s not always easy. Read this article and find out what are the 5 leadership mistakes that keep sales managers from achieving their goals and how you can fix them.
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sales compensation management, sales compensation, compensation planning, sales force rewards and benefits, sales force productivity, sales operations
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
Not too long ago, successful selling was all about power suits, firm handshakes, a persuasive attitude and gut instinct. Since then, the underlying map to sales success has changed dramatically. Today, the rock stars of any sales team are the reps who rely on data instead of intuition, and tools instead of tales. Read this article to learn how data and analytics enable sales reps and managers to improve sales productivity and more: • Gain a better understanding of your leads and prospects and personalize your approach. • Maximize the performance of new members of the sales team. • Increase compensation effectiveness. • Optimize territories.
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sales performance, sales performance management, sales data and analytics, sale operations, sales team performance, sales force
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
In a world in which disruption has become the norm, the rules of success change constantly. What is the best growth strategy? What should sales operations professionals keep an eye on in 2018 to remain competitive? And where should sales organizations allocate their resources? Read this article to find out.
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sales operations, sales performance, sales performance management, sales processes, sales ops trends, 2018 sales operations trends
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
Do you want to increase visibility across your global business, reduce risk, and boost sales performance? Find out how a Sales Operations Center of Excellence can help you achieve all this and more: • Lower costs by standardizing processes. • Gain more control over operational performance. • Create standards for collecting, storing, and managing data. • Identify which factors determine harmonization, and how it can benefit your entity. • Ensure global compliance through enterprise standards. • Provide expertise and support to boost sales performance across all business units. Get your free copy now!
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sales operations, sales performance, sales performance management, sales processes
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
Quota planning is a big concern for sales organizations. Although decades of practice have brought the process closer to a science many companies still struggle to ensure a consistent attainment of corporate goals. This guide will help you decide on the sales quota management approach that best suits your business and get you up to speed with: • the four key principles of effective quota management; • the five stages to successful quota planning; • best practices, takeaways in sales operations, and much more. Download your free copy!
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sales performance management, sales quota management, quota planning, quota setting, sales operations, sales objectives
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
Sales compensation has the potential to be the most effective and responsive aspect of sales performance management. It can lead to: • greater process efficiencies • increased sales and profitability • greater retention of salespeople. A well-designed sales compensation process can help the organization reap tremendous financial benefits. It further contributes to creating a company culture characterized by high productivity, team pride, and easy, dependable communication between management and sales teams. Download this guide to find out the true value of sales compensation management.
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sales compensation management, sales compensation, compensation planning, sales force rewards and benefits, sales force productivity, sales operations
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
To help leaders get a better perspective on territory management, we designed this paper as a guided tour that provides insight into: • The fundamentals: a framework for territory management; • Benefits for your sales performance; • Top challenges and solutions; • Best practices in sales operations and much more. Download this eguide and turn territory management into your competitive advantage!
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sales performance management, sales territory management, territory management, sales operations, sales objectives
    
Optymyze
Published By: Optymyze     Published Date: Feb 05, 2018
Optymyze jumps to a new high in the 2018 Gartner Magic Quadrant for Sales Performance Management. Named a Leader for the third consecutive year, Optymyze distinguished itself through agile operations, a strong business model, and excellent market execution. Gartner Research, the world’s leading research and advisory firm, also recognized our efforts to deliver innovative solutions and respond to client and market needs. This objective vendor comparison from Gartner is a must-read for any company considering an SPM solution. Access the full 2018 report! • Practical guidance on evaluating SPM solutions • An in-depth review of Optymyze and 10 other vendors • Analysis of SPM vendor capabilities and industry trends. Get instant access to the full 2018 Gartner research report!
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2018 gartner magic quadrant for spm, gartner magic quadrant for spm, sales performance management, spm, sales team performance, sales operations, sales representative performance, spm vendors, incentive compensation
    
Optymyze
Published By: LogMeIn     Published Date: Feb 27, 2018
LogMeIn offers consistently reliable service to its Bold360 customers and is vigilant in efforts to provide services that are not only robust and scalable, but also secure. This document describes how we achieve reliable scalability and the measures taken by LogMeIn to protect Bold360 customer data.
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industry, network, service, operations, scalability, data, encryption
    
LogMeIn
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Challenge Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure. Opportunity Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure. Benefits Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
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CA Technologies EMEA
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