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Published By: IBM Watson Health     Published Date: Jul 09, 2018
Gaps in care in health systems cause higher mortality rates and inflate costs. Download this case study for a closer look at how one health system used IBM CareDiscovery data to prove to their board that an outpatient palliative care service line was viable in both cost savings and quality of care improvement.
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mortality rates, quality of care, palliative care, care continuum, clinical performance improvement, ibm, carediscovery, roi, value-based care, episode-of-care, mortality data, process-of-care model, hospital insights, health system insights
    
IBM Watson Health
Published By: IBM     Published Date: Apr 25, 2018
Experience IBM Watson Order Optimizer How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank? See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory: Gain a holistic view of omni-channel operations across different functional areas Optimize in real-time against multiple, competing business objectives Utilize inventory at its most profitable price point Make better fulfillment decisions with cognitive insights
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order optimizer, ibm watson, fulfillment, operations
    
IBM
Published By: IBM     Published Date: Jun 25, 2018
Incorporating Watson Assistant into their “Easy System”, Staples Inc. enhanced their ordering interface and product support to be more seamless, whether via their iconic Easy Button, through the app, over Facebook Messenger, or with a Slackbot. See how Staples used Watson APIs to build a cognitive ordering ecosystem for customers, incorporating speech-to-text capabilities and leveraging on a massive amount of back-end and customer data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
Vast resources of data are increasingly available, but the sheer volume can overwhelm human capability. By implementing the cognitive system of IBM Watson Discovery into their infrastructure, businesses can extract deeper and more accurate insights by efficiently identifying, collecting and curating structured and unstructured data. Watson Discovery, also capable of creating content collections and custom cognitive applications, can transform organizational processes to extend proprietary content and expert knowledge faster and at greater scales. Read more to learn how Watson Discovery can keep your organization evolving ahead of the competition. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions. Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service. Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 05, 2018
Keeping up with ever changing contract management work is challenging. Governing legal and procurement content is written by thousands of people and applied to hundreds of situations. To stay compliant, organizations employ knowledgeable professionals to analyze every sentence to determine the changes that need to be made to company contracts. The manual process of sifting through these dense, complicated documents is inefficient and prone to error. Watson Compare and Comply is trained on contract specific knowledge and classifications and can streamline contract workflows through semantic understanding. Join Director of Watson Offering Management, Adam Orentrichler, and Chief Data Scientist of SAP Ariba, David Herman, as they discuss how Watson can transform the way your company manages contract governance.
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IBM
Published By: IBM Watson Health     Published Date: Mar 30, 2018
Chilmark Research, a global research and advisory firm, recently released a report rating vendors and solutions in the healthcare analytics industry. IBM Watson Health, a leader in healthcare analytics, has put together this infographic comparing how its solutions stack up against some of the closest competitors in the industry in areas such as population discovery and definition, predictive analytics, cost and utilization, and claims data contribution.
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analytics, infographic, predictive analytics, cost utilization, population discovery, claims data, healthcare, chilmark, strategy, healthcare analytics
    
IBM Watson Health
Published By: IBM APAC     Published Date: Nov 22, 2017
A user initiates the call and selects the source language, such as Spanish. (In this example, assume that the target language is set to English.) As the user is talking to the support representative, the audio is converted to text using the Speech to Text service. Then using Language Translator, the text is translated to English. English language text is then sent to the Text to Speech service as input. The output audio message is what the support representative hears. All of this happens in near real time. The text from Speech to Text and the Language Translator service also can be stored in a database for analytics. The same process is repeated in reverse for the audio message sent by support personnel.
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source, language, english, spanish, speech to text, database, analytics, audio message, support
    
IBM APAC
Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC
Published By: IBM APAC     Published Date: Nov 22, 2017
Glossary:Terms You Should Know Take your data analysis and deep learning expertise to the next level with these industry terms.
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api, application, programming, interface, artificial intelligence, base, encoding, chrome, code page
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
While working to maintain tactical control of the mobile environment, IT managers often find themselves drowning in minutiae. Overwhelmed by the number of moving parts, they’re unable to stay abreast of the latest threats, let alone extract meaning from or make decisions based on the mountains of data now being collected. With limited IT resources dedicated to mobile technology tools that facilitate reactive rather than proactive management—and limited visibility into mobile intelligence across the organization—many managers have had to choose between security and productivity as the focus of their efforts.
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security risks, it operations, workforce, advisor, mobile security, mobile metrics, cloud based, benchmarking data, ibm
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
While it might be desirable to standardize end users on one or two types of devices that all run the same operating system, most organizations don’t have that luxury. Today’s users demand an extraordinary level of flexibility and convenience—which means most organizations support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even wearables and IoT devices.
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actionable insights, contextual analytics, applications, content, data, identity, threats, connectivity, smartphones, tablets
    
IBM APAC
Published By: IBM UK&Ireland     Published Date: Nov 14, 2017
The key to order management success is to recognize that the product alone is no longer what is being sold, but the entire purchase experience from the point of view of the customer. Each retail task is a challenge that brings the customer and their needs to the center of the conversation. With the help of IBM Order Management and Watson Order Optimizer, your company can address the key challenges of optimizing inventory and minimizing cost-to-serve while delivering omni-channel services that satisfy your customers.
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success management, optimization, watson order optimizer, customer success, omni channel, ibm
    
IBM UK&Ireland
Published By: IBM Watson Health     Published Date: Nov 30, 2015
Learn more in this new IBM® Redpaper™ publication, A Guide to Lean Healthcare Workflows, by Jerry Green, PhD, and Amy Valentini of Phytel, An IBM Company.
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ibm, watson health, phytel, healthcare, workflow, optimize, knowledge management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 30, 2015
This case study examines in more detail BSVMG’s approach to transitioning to value-based care—and outlines Phytel’s recommended roadmap to successful population health management.
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ibm, watson health, phytel, bon secours, value-based care, healthcare, it management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 30, 2015
This whitepaper features a discussion of how leading healthcare organizations are developing a strategy for risk contracting and population health management.
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ibm, watson health, phytel, infrastructure, finances, healthcare, data management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 30, 2015
Download the whitepaper to learn more, including estimates of how much organizations can earn or save by creating an IT infrastructure for population health management.
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ibm, watson health, phytel, finance, healthcare, value-based, health management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 30, 2015
Government and commercial payers are transitioning from encounter-based reimbursement to new payment models that reward coordination of care and population health management.
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ibm, watson health, phytel, orlando health, clinical, data management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 30, 2015
The transition from fee-for-service to value-based reimbursement has been a challenge for many providers. Financial incentives that favored high service volumes must now be re-focused to accommodate alternative models such as bundled payments and accountable care organizations (ACOs).
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ibm, watson health, phytel, population, health management, accountable care organizations, finances, value-based, data management
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Oct 27, 2017
With the proliferation of health and fitness data due to personal fitness trackers, medical devices and other sensors that collect real-time information, cognitive computing is becoming more and more important. Cognitive computing systems, with the ability to understand, reason and learn while interacting with human-generated data, enable providers to find meaningful patterns in vast seas of information. IBM Watson Health is leveraging the power of cognitive computing to help providers make data-driven decisions to improve and save lives worldwide, while controlling healthcare costs. Read our whitepaper and learn about the new era of cognitive computing and how it can improve health outcomes, optimize care and engage individuals in making healthy choices.
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cognitive computing, data, insights, health outcomes, healthcare delivery, healthcare costs, care, healthy choices, engagement
    
IBM Watson Health
Published By: IBM     Published Date: Apr 22, 2016
This white paper explains the value of putting data and insight to work to accelerate an organization’s journey to becoming a Cognitive Business, by enhancing their investments in data and analytics and realizing new opportunities from cognitive systems that understand, reason and learn.
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ibm, ibm analytics, cognitive business, watson, think data, knowledge management, data management
    
IBM
Published By: IBM     Published Date: May 03, 2016
Learn: - What continuous engineering is - How to continuously improve complex product designs - How to anticipate and respond to markets and clients - How to get the most out of your engineering resources
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ibm, watson, continuous engineering, product deisgn, engineering resources, continuous improvements
    
IBM
Published By: IBM     Published Date: May 03, 2016
Learn: - What systems engineering is - How systems engineering can help you develop smart, connected products - How to expedite time-to-market, ensure business agility, and deliver high-quality smart products
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ibm, watson, systems engineering, smart products, business agility
    
IBM
Published By: IBM     Published Date: May 03, 2016
The impact of the Internet of Things on product development: Discover how to transform your engineering processes and tools to gain a competitive advantage from the Internet of Things
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ibm, watson, internet of things, iot, product development, continuous engineering
    
IBM
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